Authorized Brands

(US Models Only)

Warranty & Non-Warranty Repair Instructions

North America Service

         Western Regional Service

📦 Shipping Instructions for Repairs

  • Step 1: Fill out the Work Order Request Form online.  
  • Step 2: Print the confirmation page after submission.
  • Step 3: Include the printed confirmation inside the box with your unit.
  • Step 4: Ship your package to:
 
TAP Electronics
Attn: Service  
6920 Hermosa Circle
Buena Park, CA 90620



🛠️ Warranty Repair Checklist

  • Include a copy of your purchase receipt inside the box.
  • Receipt must clearly show:
    • Dealer’s name and address
    • Date of purchase
    • Product model
    • Serial number (if available)
  • 📦 Note: Manufacturer warranties do not cover shipping damage or water damage.

🎧 Accessories

  • Do NOT send accessories (e.g., power cords) unless requested by our service team.

📦 Shipping Guidelines

  • Pack your unit securely—original packaging is preferred.
  • Insure your shipment appropriately.

💾 Important Data Notice

  • Units will be reset to factory default settings.
  • Please back up all personal data before shipping.
  • TAP Electronics is not responsible for data stored on your device.

💰 Repair Fees (Non-Warranty)

  • Labor: Rates vary by brand and product type
  • Parts: Billed at manufacturer rates
  • Sales Tax: 7.75% for CA residents (on parts only)
  • Shipping: Based on your location

If you decline the repair estimate or if no issue is found (“No Fault Found”), a diagnostic fee will apply. Please contact us for brand-specific details.

🛡️ TAP Service Warranty

  • All completed repairs are backed by a 90-Day Warranty.


🚗 Will Call Drop-Off (By Appointment Only)

  • Drop-offs are accepted by appointment only.
    We operate on a Will Call basis to ensure timely service and proper handling.

  • Schedule your drop-off in advance:
    Use our online appointment portal to book a time that works for you. 

  • Bring your completed Work Order Form:
    Please print and include your confirmation page when dropping off your unit.

  • Need assistance with transport?
    Let us know during booking if you require a cart, dolly, or pallet—we’ll have it ready.


Tap Electronics
6920 Hermosa Circle
Buena Park, CA 90620


📞 Phone: (714) 562-7400 — Option 0
📧 Email: service@tapelectronics.com


🕒 Hours of Operation - By Appointment Only
Monday–Friday: 8:30 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Closed Sundays & Holidays


An address must be specified for a map to be embedded




🛠️ Warranty Repair Checklist

  • Include a copy of your purchase receipt inside the box.
  • Receipt must clearly show:
    • Dealer’s name and address
    • Date of purchase
    • Product model
    • Serial number (if available)
  • 📦 Note: Manufacturer warranties do not cover shipping damage or water damage.

🎧 Accessories

  • Do not bring accessories (e.g., power cords) unless requested by our service team.

💾 Important Data Notice

  • Units will be reset to factory default settings.
  • Please back up all personal data before shipping.
  • TAP Electronics is not responsible for data stored on your device.

💰 Repair Fees (Non-Warranty)

  • Labor: Rates vary by brand and product type
  • Parts: Billed at manufacturer cost
  • Sales Tax: 7.75% for CA residents (on parts only)
  • Shipping: Based on your location

If you decline the repair estimate or if no issue is found (“No Fault Found”), a diagnostic fee will apply. Please contact us for brand-specific details.

🛡️ TAP Service Warranty

  • All completed repairs are backed by a 90-Day Warranty.

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